Terms of service
Last updated 9 October 2026
These terms cover reseller.trueskintattoo.com, the TrueSkin wholesale portal. They are separate from the terms covering the TrueSkin marketing site at trueskintattoo.com, and separate again from Amazon's terms, which govern retail purchases of TrueSkin there.
By applying for an account or using this portal, you accept these terms.
Accounts are granted, not opened
This is a trade service. Applying does not create an account — we review every application by hand and may approve or decline it at our discretion. We are not obliged to give a reason for declining.
If approved, you are responsible for your account: keep your password to yourself, and tell us promptly at support@trueskintattoo.com if you believe someone else has access to it. Wholesale pricing shown in this portal is commercially confidential — it is for your business's use in buying from us, not for publication or for sharing with third parties.
We may suspend an account. Suspension removes access; it does not cancel orders already confirmed, and it does not delete your order history.
How ordering works
Read this part carefully, because it differs from ordinary online checkout.
- Everything is sold by the carton. Quantities are carton counts, not individual units.
- Orders start at USD 500.00 · CAD 700.00 · EUR 450.00 · GBP 400.00 of goods, depending on the currency you buy in, before freight.
- Prices are in the currency your account is set to — US dollars, Canadian dollars, euros or pounds sterling — and may change. The price that applies is the one shown when you submit, and if it has moved since you added an item we will stop the submission and show you the new price rather than charging you a figure you did not see.
- Freight is not included in the totals shown here; it is added to your invoice. No sales tax is charged.
- Lead time is 3 weeks from a confirmed order. That is an estimate made in good faith, not a guarantee of a delivery date.
When an order becomes binding
Checkout in this portal is self-serve. Freight is calculated when you check out, and you see the full total — goods and freight — before you confirm. Confirming and paying places a binding order: the contract of sale is formed when your payment succeeds, and we email you a confirmation.
We may still cancel an order before it ships — for example where stock runs out, a delivery constraint comes to light, or a price was shown in error. If we do, we refund the full amount to the card it was charged to. We do not change an order's contents or its total once it is paid.
Paying for an order
Confirming an order requires a payment card on file. The card is held by Stripe, our payment processor — it is never stored on TrueSkin's systems, and we see only the brand, the last four digits and the expiry date.
When you confirm an order, the confirmed total is charged to that card at that moment — it is a completed payment, not a hold. If we cancel the order before it ships, we refund the full amount to the same card.
The amount charged is the total you confirmed, and no other figure. If a price or the freight has changed since it was shown to you, we stop before charging and show you the new total instead.
If the card is declined when you confirm, nothing is charged and the order is not confirmed; you can try again with another card. Invoicing and delivery arrangements otherwise remain as agreed with you directly.
What the product is for
TrueSkin is synthetic practice material for tattoo artists and people learning the trade. It is intended to be tattooed as a practice surface. It is not a medical device, it is not skin, and it is not intended for application to any person or animal. Nothing here is training, certification, medical or safety advice — practice, licensing and hygiene remain your responsibility and are subject to the rules of your own jurisdiction.
If you resell TrueSkin, you are responsible for how you describe it to your own customers, and for any regulatory requirements that apply where you sell.
Accuracy
We describe products as accurately as we can. Manufacturing tolerances mean measurements are nominal rather than exact, and photography and screen rendering can shift colour. Specifications may change.
Acceptable use
Please do not attempt to disrupt this site, access it by automated means, share your credentials, or attempt to reach data belonging to another account.
Content and ownership
The TrueSkin name, logo, product photography, and the text and design of this portal belong to TrueSkin. Please do not copy, republish or reuse any of it without permission.
Disclaimer and liability
This portal is provided as is, without warranties of any kind. To the fullest extent permitted by law, TrueSkin is not liable for indirect or consequential loss arising from use of it. Nothing here limits any liability that cannot lawfully be limited, and none of it affects rights you have that cannot be contracted out of.
Changes
We may update these terms. The date above shows when they last changed. Material changes affecting open orders will be communicated to you directly.
Governing law
These terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable there. Any dispute arising from them will be submitted to the courts of the Province of Quebec.
A note on what this document is
These terms were written to describe accurately how this service actually operates. They are a factual description, not legal advice, and they have not been reviewed by a lawyer.